FAQ

How long does shipping take?

Orders are processed within 1–3 business days. Delivery usually takes 7–15 business days depending on your location. You'll receive a tracking number by email as soon as your order ships.

Is shipping really free?

Yes! Shipping is free on every order, worldwide.

What payment methods do you accept?

We accept PayPal and all major debit and credit cards (Visa, Mastercard, American Express) through PayPal's secure checkout. You don't need a PayPal account to pay by card.

Is my payment secure?

Absolutely. All payments are encrypted and processed by PayPal. We never see or store your card details.

How do I track my order?

Use the tracking number in your shipping confirmation email, or visit our Track Your Order page.

Which CycloneMax model should I choose?

The Classic is perfect for everyday car cleaning. The Pro has stronger suction (6000 Pa) and a slimmer body. The Pro Set adds extra accessories for deep cleaning.

How do I charge the vacuum?

It's rechargeable with the included cable. Fully charge it before first use for the best battery life.

Can I return my order?

Yes. You have 14 days after delivery to request a return. See our Refund Policy for details.

Will I pay customs or import fees?

Depending on your country, local customs duties or taxes may apply and are the buyer's responsibility. For most orders to the US, no extra fees apply.

How can I contact you?

Email us at thesolutionscr@gmail.com or use our contact form. We reply within 24 hours on business days.